PRIVACY POLICY
Effective Date: October 21, 2026
I. INTRODUCTION
We value our customers and respect your concerns about privacy. This Privacy Policy describes the types of personal information Korean Bros Incorporated (“Korean Bros,” “we,” “us”) collects on korean-bros.com and in the other ways described below, how we use that information, and with whom we may share it. It also describes the steps we take to protect your personal information.
We may update this policy from time to time. When we do, we will post the updated version on this page and change the Effective Date above.
By visiting korean-bros.com, you accept the practices described in this Privacy Policy and our Terms & Conditions.
II. INFORMATION WE COLLECT
You may choose to provide personal information (such as your name, contact details, and payment information) through this website. Here are the ways you may provide information and the types of information you may submit.
ONLINE PURCHASES: To process your order, we ask for information such as your name, billing and shipping address, telephone number, email address, and payment card information. We use this information to process your purchase, confirm your order, and deliver your items. If you give us permission, we may also use your contact information to tell you about our products, services, and promotions.
MY ACCOUNT: You may choose to create an account on korean-bros.com to save your billing and shipping information for faster checkout and to view past orders. Our online store is hosted by Shopify, and payment card information is processed and stored by Shopify and its payment processors. We do not store full payment card numbers on our own systems.
EMAIL AND TEXT COMMUNICATIONS: You may sign up to receive newsletters and promotional messages from Korean Bros. To sign up, we may ask for your name, email address, telephone number, and preferences. We use this information to send you news about our products, special offers, events, and where to find Korean Bros products near you. Pixel tags and cookies in our emails may track your interactions with those messages, such as when you open an email or click a link. You can unsubscribe at any time by clicking the unsubscribe link at the bottom of any Korean Bros email, or by replying STOP to any text message.
AUTOMATIC INFORMATION: We receive and store certain information whenever you interact with our website. Like many websites, we use cookies, pixels, and similar technologies to collect information such as your IP address, browser and device type, the pages you visit, and the website you visited immediately before ours. We use this information to understand how visitors use our site, improve it, and learn which products you might prefer. We work with service providers that help us collect and analyze this information.
SURVEYS, SWEEPSTAKES AND PROMOTIONS: You may choose to take part in surveys, sweepstakes, and other promotions. When you do, we may ask for information such as your name, email address, mailing address, telephone number, date of birth, and state of residence. Depending on the promotion, we may also collect photos of purchase receipts or order confirmations and, for promotions involving our Discord community, your Discord username. If you are selected as a potential winner, we may collect additional information needed to verify your eligibility and award the prize, such as government-issued identification, signed affidavits and releases, proof of insurance, and tax forms (for example, IRS Form W-9). We use this information to administer the promotion, verify eligibility, prevent fraud, award prizes, and meet legal and tax reporting obligations. We will use your information to send you marketing only if you have agreed to receive it. Each promotion’s Official Rules may include additional terms.
ADVERTISING: We work with advertising partners, such as Meta (Facebook and Instagram) and TikTok, that use cookies, pixels, and similar technologies to show Korean Bros ads to you on other websites and apps and to measure how well those ads perform. These partners may collect information about your visits to our website and your interactions with our ads.
CUSTOMER SERVICE: If you contact our customer service team, we may ask for information such as your name, email address, order number, and telephone number. We use this information to respond to your questions and comments.
III. HOW WE PROTECT PERSONAL INFORMATION
Protecting your personal information is a priority. We take reasonable steps to protect the security and integrity of the personal information you provide to us, including limiting who can access it and using security tools and password protections that guard against unauthorized access. It is our policy never to ask for your payment card number by email. Please note that email is not encrypted and is not a secure way to send payment card information.
Our website uses Transport Layer Security (TLS) encryption to protect your information while it travels over the Internet. You can confirm a secure connection when the site address in your browser begins with “https.”
Because the Internet is an open network, no method of transmitting or storing data is completely secure, and we cannot guarantee that information will always be safe from unauthorized access. If we believe the security of your personal information in our possession has been compromised, we will notify you as required by law and as promptly as reasonably possible. If we have your email address, we may notify you by email, and you consent to our use of email for that purpose.
IV. HOW WE USE AND SHARE THE INFORMATION WE COLLECT
We do not sell your personal information for money. We use the information we collect to:
- Process and deliver your orders
- Provide customer service
- Run sweepstakes and promotions
- Send you marketing you have agreed to receive
- Improve our website and products
- Prevent fraud
- Comply with the law
We may share personal information in these situations:
- Service providers: Companies that help us run our business, such as website hosting and payment processing (Shopify), shipping and order fulfillment, email and text messaging, data analytics, and promotion administration (for example, Google Forms for sweepstakes entry forms). They may use your information only to perform services for us.
- Advertising partners: As described in the Advertising section above.
- Affiliates: Companies under common ownership or control with Korean Bros, for the purposes described in this policy.
- Sweepstakes winners: As described in a promotion’s Official Rules, we may publicly post a confirmed winner’s name, city, and state, and we report prize values to tax authorities as required by law.
- Legal and safety reasons: When required by law, subpoena, or court order, or when we believe disclosure is needed to protect the rights, property, or safety of Korean Bros, our customers, or others.
- Business transfers: In connection with a merger, acquisition, financing, or sale of all or part of our business.
- With your consent: In any other situation where you have agreed to the sharing.
V. YOUR CHOICES
You can unsubscribe from marketing emails using the link in any email, and you can stop marketing texts by replying STOP. You can set your browser to refuse or delete cookies, although parts of our website may not work properly if you do. To limit interest-based advertising, you can adjust the ad settings in your Meta and TikTok accounts or visit optout.aboutads.info. You can also email us at the address below to opt out of our sharing of your information for targeted advertising.
VI. YOUR STATE PRIVACY RIGHTS
Depending on where you live, including California, Colorado, Connecticut, Virginia, Utah, and other states with consumer privacy laws, you may have the right to:
- Know what personal information we have collected about you
- Request a copy of it
- Ask us to correct or delete it
- Opt out of the sale of your personal information, the sharing of it for targeted advertising, or certain profiling
To make a request, email us at the address below. We may need to verify your identity before responding, and we will not discriminate against you for exercising these rights.
VII. CHILDREN’S PRIVACY
Our website is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has given us personal information, please contact us and we will delete it. Some promotions, such as sweepstakes, are open only to people 18 or older.
VIII. CONTACT US
If you have questions about this Privacy Policy or want to make a privacy request, contact us at:
Korean Bros Incorporated
10961 S. Bella Marini Ln.
Sandy, Utah 84070
info@thekoreanbros.com
